Katie Hanks A&O CPA

Katie Hanks

Katie Hanks has been with the firm since 2011.  Katie specializes in Medicaid revenue and analysis working both with the County and Providers of the Medicaid programs.  Katie reviews Medicaid files to ensure compliance, trains staff on appropriate documentation and billing of services and remains a resource for any questions within the programs that bill Medicaid.

Specific Experience:

  • Internally review files for accuracy and ensure services billed to Medicaid are allowable for CSP, Crisis, TCM, CCS, PNCC, CLTS and Birth to 3 programs.
  • Completes claim processing for all Human Service Medicaid programs
  • Researches rejected and denied claims to ensure appropriate reimbursement.
  • Completes Cost Reconciliations for CLTS
  • Trains staff on Medicaid rules and guidelines.
  • Knowledgeable about DHS statutes that drive programming
  • Publishes a newsletter to update Providers regarding program specifics
  • Communicates with State staff
  • Provides a bridge to ensure the understanding of the importance of fiscal implications and programming

Industry Involvement:

  • Previously employed with Kenosha Area Aging and Family Services, Inc.
    • Performed case management tasks
    • Educated on parenting and prenatal care coordination
  • Worked as Assistant Supervisor at Lydia Group Home
    • Supervised high risk youth
    • Provided group and individual support to assist the juveniles to return home safely and successfully


  • Master’s in Business Administration-Cardinal Stritch University
  • Bachelors of Arts- Sociology, UW-Parkside, Kenosha, WI

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